Return and Refund Policy
At Style My Aisles, we have a strict no-return and no-refund policy. We do not accept returns or offer refunds for changes of mind, sizing issues, or any reason other than the receipt of a damaged or defective product.
Damages and Issues
The only exception to our policy is if you receive an item that is defective, damaged, or the wrong product. To be eligible for a return or refund in these cases, you must follow these strict requirements:
- Unboxing Video Required: To claim a refund or return, you must record a continuous, full unboxing video of the product from start to finish.
- Video Criteria: The video must clearly show the unopened package, the shipping label, and the entire process of opening and inspecting the item.
- Verification: If the unboxing video is missing, incomplete, edited, or deemed unconvincing by our team, your return or refund request will be rejected.
How to Start a Claim
If you have received a damaged item, please contact us immediately at stylemyaisle@gmail.com with your order number and the unboxing video attached.
If your claim is approved, we will provide you with a return shipping label and further instructions. Items sent back to us without a prior approved claim will not be accepted.
Exceptions / Non-Returnable Items
Please note that we cannot accept returns or offer refunds on the following under any circumstances:
- Sale items or gift cards.
- Custom products or personalized items.
- Perishable goods or personal care products.
Refunds
Once we receive and inspect your damaged return, we will notify you if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the transaction.